The front counter staff was great. Polite and helpful, the gentleman that checked us in was hilarious! The plug for our hot tub broke, but they were great with replacing it. We also had never been to Markham, and he gave us lots of awesome ideas for things to do right near the hotel.
David
май 2023 г.
We loved how the property is well kept. We didn’t see any broken pipes or chipped paints. The Bathroom toiletries were very calming. We had one little problem though. The jacuzzi jets were not working but we made the best of it. Another suggestion that I would like to give is about the lobby couches They were too low for me to sit in. Seeing that I have a back issue and standing from a seated position can be difficult. Overall we enjoyed our stay at Monte Carlo and will most definitely recommend it to family and friends
Marie
ноябрь 2024 г.
Staff was very helpful. Breakfast was delicious though not too many options. Room service was excellent. Area was very quiet and safe but it's a chineese neighbourhood.
Hina
июль 2023 г.
The price was very much higher than expected. At the same time, checking in the hotel front desk. The front desk staff offered a few new people CAD 160.00 for the night. You were charged very high for me even though I booked in advance. The people had group 4 of them coming and inquiring about the price, for it is 160.00, and for me only a single person you were charged a very high CAD223.07. Just keep all the customers the same. Treat all the customers equally. My room had no Lotion, the lotion bottle I found was a used one, Sambhoo bottle was empty.
Murugiah
июль 2024 г.
a very quite hotel cozy and very good costumer service, house keeping were grate too
Madeleine
сентябрь 2024 г.
Clean rooms, friendly staff, no issues using their WiFi Toiletries available to the fullest. Enough and comfortable parking.
David
декабрь 2024 г.
The hotel is nice, neat and clean. We are happy to have stayed at this place, and will choose this in the future as well.
Haranhs
ноябрь 2024 г.
There was a restaurant incorporated into the hotel which provided a continental breakfast; eggs, bacon, etc was $7 extra charge for each person per day or when you selected that. Location of hotel was in a good area of Markham , but it took an hour to reach downtown Toronto with horrific heavy traffic and traffic jams.
Brenda
август 2023 г.
Good breakfast.
Maurice
сентябрь 2023 г.
Comfortable bed, breakfast included in the price and sufficiently filling, proximity to the venue we needed to attend (Markham Pan Am Center) and lower price than alternative hotel options in the area
Olga
май 2023 г.